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EdPuzzle Troubleshooting

Steps to attempt to Resolve issues with Edpuzzle & Schoology integration. 

1) Clearing Browser Cache

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools  Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

(2) Allowing 3rd-Party Cookies

If you have an error message such as "Access Denied" when opening a Google Drive assignment in Schoology, please try the following suggestions to fix it:

Method 1 - Turn off "Block third-party cookies" (Chrome Users)

Method 1 - Turn off "Block third-party cookies" (Chrome Users)

Here's how to turn off  "Block third-party cookies" in Chrome:

1. Enter this in your address bar: 
chrome://settings/content/cookies

2. Turn off Block 3rd party cookies.

Creation date: 10/20/2020 2:31 PM (escarpino@duxbury.k12.ma.us)      Updated: 10/20/2020 2:31 PM ()