Chromebook Not Turning On

1. Plug in the AC adapter to a functioning wall outlet.
2. Connect the power to the computer.
3. Check for lights illuminated on the computer or on the AC adapter.
   • No lights are illuminated: Try another HP approved AC adapter.
   • Lights are illuminated: Proceed to the next step.

• Computer powers on: Check if the battery is charging in the lower right status area of the screen.
  
  • If the laptop turns on: It is performing normally. Leave the laptop connected to the charger until it is fully charged.
  • If the laptop does not turn on: Periodically press the power button. In some cases, it can take up to 24 hours for the battery to charge
  • Computer does not power on: Check the battery indicator light above the charging port on the laptop.

• Battery indicator light color	Battery indicator light status and action
  Green or white	The remaining capacity is 94% or higher or the charger is initializing (15 seconds after plugging in the AC adapter). Wait 15 seconds, then power on and charge fully.
  Amber	The remaining capacity is 94% or lower. Charge for up to 24 hours, periodically attempting to power on.
  Red	The computer cannot communicate with the battery.

If the issue is not resolved, proceed to the next step.

1. Press the power button  and refresh button  for five seconds. The computer turns off, and then turns on again.
2. If necessary, press power button again to turn on the laptop.